What happened to customer service?
I would gladly pay a little more tuition if it meant all campus employees were sent through a customer service training course.
I’m tired of standing at a counter and waiting for the department secretaries to finish their texts or to stop talking to each other before acknowledging me, and then acting put-off about asking them to do something they’re being paid by the hour to do anyway.
It’s not just my department either — it’s campus wide: from services in the Wilk or HBLL to my department and its supporting labs.
Campus employment is a privilege. Cut the chit-chat and do your job.
Bradley Baggs
Sandy
